IMP Armature>After-Sales Support

After-Sales Support

We constantly take care of a positive relationship with clients

We know that collaboration with customers is not over when they make a purchase – that is why we provide comprehensive after-sales support. This allows us to maintain the highest level of service as well as a good relationship with our customers.

Logistics services

Our products are available for sale under Incoterm EXW. By agreement, we also organise transport of our products to our valued customers, and are committed to choosing the fastest and most affordable transport option.
Please contact your account manager to make arrangements.

Spare parts

We provide all spare parts for our products for at least another 10 years after the end of production of a specific product.
Contact your account manager for orders.


We guarantee fast and high-quality repair of all our products. Depending on the agreement, we carry out repairs in our company, in the field or at the user.
For an appointment and more information, contact:

Head of Quality Department